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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JG R

September 30, 2025

5  out of  5
rating by JG R
"Angie is great to work with. She is very kind, knowledgeable, patient and answered every question thoroughly. It was a pleasure working with Angie! I bought home, auto and umbrella insurance from Angie"
We responded:
"Hey, JG R! Thanks so much for sharing that Angie was patient, knowledgeable, and made sure all your questions were answered. I'm glad she could assist you with your home, auto, and umbrella insurance and make the process a positive one. We're honored to have you with us!"
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dan kolosky

September 27, 2025

5  out of  5
rating by dan kolosky
"I was looking for new home insurance in The Villages, Florida, near Sumterville and Dena made it so easy to apply and get a competitive rate. She also hooked me up with auto insurance as a new resident to the state to enable registration."
We responded:
"Thank you, Dan! I'm happy to hear that Dena made the process of getting insurance smooth and straightforward for you. It's great to know you're settled in as a new resident. If you need anything else, feel free to reach out!"
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Sara Mcghee

September 26, 2025

5  out of  5
rating by Sara Mcghee
"I had just recently changed insurance from another company because I and decided to try State Farm and I am glad I did . Normally changing insurance is usually a headache but my agent Victoria made it as smooth and fast as possible I was insured ASAP and had everything worked out and coming in the mail . My area of location for driving and agent contacts was in Bushnell Sumter county Florida. Give State Farm a try you won't regret it Sara McGhee"
We responded:
"Thank you, Sara! I'm happy to hear that your transition to State Farm was smooth and efficient. Our team is dedicated to making the process as easy as possible. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can assist you with!"
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Cheryl Carter

September 24, 2025

5  out of  5
rating by Cheryl Carter
"I wound recommend to call Deena from State Farm insurance if you want to save a lot money. My car insurance is half from what I was paying . I Also switch my home owners and golf cart."
We responded:
"Thank you, Cheryl! I'm happy to hear that Deena was able to assist you in saving on your insurance. It's wonderful that you found value in switching your insurance with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cheryl

September 24, 2025

5  out of  5
rating by Cheryl
"I wanted to change my insurance when I moved from SC to Florida. Everything seemed so much more expensive here. . My neighbor told me to call Deena from State Farm for some quotes. This was the smoothest process I ever experienced and changed my, car, home and golf cart to State Farm and saved a lot of money. Deena was personable and knowledgeable and I would recommend anybody to call her directly."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm glad to hear that Deena was able to assist you with your insurance needs and help you save money. It's wonderful to know that the process was smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Peter Lucadamo

September 22, 2025

5  out of  5
rating by Peter Lucadamo
"Angie from Victoria Carosella's State Farm Insurance was AMAZING. Her attention to detail, professionalism and communication is unsurpassed."
We responded:
"Thanks, Peter! I'm glad to hear Angie provided exceptional service. Her attention to detail and professionalism make a difference. If you need anything else, just let me know!"
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Teresa Cooper

September 18, 2025

5  out of  5
rating by Teresa Cooper
"Amanda was amazingly attentive to our situation and needs. She responded quickly and with much compassion!"
We responded:
"Thank you, Teresa! I'm happy to hear that Amanda provided such attentive and compassionate service. Our team is dedicated to ensuring our customers feel supported and valued. If there's anything else we can do for you, just let us know!"
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Patrick Harmon

September 12, 2025

5  out of  5
rating by Patrick Harmon
"My name is Eileen from Sanford, FL, and I would recommend getting a car insurance quote from State Farm. Dena Pickard was very knowledgeable, helpful, and kind in helping me choose great coverage at a good savings over previous insurance providers. Don’t assume a big-name company is automatically more expensive! I value companies who value their customers."
We responded:
"Thank you, Eileen, for sharing your experience! I'm happy to hear that Dena was able to assist you with finding the right coverage and savings. We truly appreciate your recommendation and are committed to valuing our customers. If you ever need anything else, feel free to reach out!"
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Tim McSherry

September 10, 2025

5  out of  5
rating by Tim McSherry
"Amanda was very hopeful in communicating with the claims adjuster and keeping informed!"
We responded:
"Thank you, Tim! I'm happy to hear that Amanda was able to assist you effectively and keep you updated. Our team is dedicated to providing excellent service, and it's great to know Amanda delivered on that promise. If you have any more questions or need further assistance, feel free to reach out!"
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Sandra Patterson

September 4, 2025

5  out of  5
rating by Sandra Patterson
"Angie was wonderful to work with. She was very helpful and answered all of my questions. Very pleasant"
We responded:
"Sandra, thank you for your kind words! I'm happy to hear that Angie was able to assist you effectively and make your experience a pleasant one. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Tom P

August 30, 2025

5  out of  5
rating by Tom P
"looking for new insurance and spoke with Dana at Victoria Carosella State Farm. Very pleased with her attention to what I was looking for. Thanks Crista Stouffer"
We responded:
"Thank you, Tom! I'm happy to hear that Dana provided you with the attention you were looking for. We appreciate your feedback and are here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Gerrit Milbert

August 25, 2025

5  out of  5
rating by Gerrit Milbert
"Angie Woodruff has been wonderful to work with. Her coordination with us and our mortgage company during our move to The Villages has taken a lot of weight off our shoulders. She has done everything we have asked and more! She is an amazing asset to Victoria Carosella's State Farm team."
We responded:
"Thank you, Gerrit, for your wonderful feedback! I'm delighted to hear that Angie has been such a great help during your move. Her dedication and coordination truly make a difference, and I'm glad she could ease the process for you. If you need anything else, feel free to reach out!"
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Ron Dykes

August 19, 2025

5  out of  5
rating by Ron Dykes
"Very friendly and knowledgeable. I was very satisfied with everything and would definitely recommend her services."
We responded:
"Thank you, Ron! I'm happy to hear you found our service friendly and knowledgeable. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
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Cindy Kella

August 15, 2025

5  out of  5
rating by Cindy Kella
"We spoke with Angie Woodruff and she was very helpful in acquiring insurance for both our new home and cars. We was prompt in returning any of our calls and answering questions. Angie was courteous and anticipated many of our questions. I will be recommending her to my friends"
We responded:
"Thank you, Cindy! I'm so happy to hear that Angie was able to assist you effectively with your insurance needs. It's wonderful to know she was prompt and courteous throughout the process. We appreciate your recommendation and are here if you need anything else!"
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Cathy Gentry

August 11, 2025

5  out of  5
rating by Cathy Gentry
"Great experience. Dena was very knowledgeable"
We responded:
"Thank you, Cathy! I'm happy to hear that you had a great experience with us. Dena is indeed knowledgeable, and we're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Pam Freese

August 11, 2025

5  out of  5
rating by Pam Freese
"When we bought our new place in FL, we decided to bundle all our insurance with State Farm. Not only was Dena patient in getting all our information for the 7 insurance polices, she was able to save us quite a bit a bit of money each month. We are very grateful for her!"
We responded:
"Thank you, Pam! I'm so happy to hear that Dena was able to assist you with bundling your insurance policies and help you save money. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Cindi Mainer

August 11, 2025

5  out of  5
rating by Cindi Mainer
"Dena was exceptional. Courteous and professional. We appreciate it so much!"
We responded:
"Thank you, Cindi! I'm happy to hear that Dena provided you with exceptional service. We truly appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Mayre Urdaneta

August 4, 2025

5  out of  5
rating by Mayre Urdaneta
"Very friendly and prompt response"
We responded:
"Thank you, Mayre! I'm happy you found our team friendly and prompt. We always strive to provide excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of Jonah Schuch

Jonah Schuch

July 30, 2025

5  out of  5
rating by Jonah Schuch
"Dena was amazing in help me get my car and golf cart insurance. Then later helping me switch to my homeowners insurance saving me a ton of money highly recommend Dena for all your needs!"
We responded:
"Thank you, Jonah! I'm happy to hear that Dena was able to assist you with your insurance needs and help you save money. We appreciate your recommendation and are here for any other insurance questions or needs you may have. Let us know if there's anything else we can do for you!"
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Alicia Woodall

July 30, 2025

5  out of  5
rating by Alicia Woodall
"Angie was such a nice and knowledgeable agent. She explained everything throughly and found a deal for me that was much better than what I had before. I definitely recommend her. I now have bundle insurance that is worth more and costs less than the sole car insurance I had before."
We responded:
"Thank you for your review, Alicia! I'm delighted to hear that Angie provided you with such a positive experience and helped you find a better insurance deal. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!"
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Us Two MEDINA

July 30, 2025

5  out of  5
rating by Us Two MEDINA
"Initially, we approached the prospect of engaging an agent outside of The Villages with some reservation, and we have deliberately delayed this review for eight months to ensure a comprehensive evaluation. From the initial phone contact with Amanda to the finalization of your policy by Dina, followed by the subsequent addition of your golf cart by Julianna and the successful transfer of your son's coverage by Angela, the interactions have consistently demonstrated respect and genuine care. This level of service is uncommon, yet undeniably present. While we have not previously submitted a review, their exceptional performance warrants this acknowledgment."
We responded:
"Hey, Us Two Medina! Thanks so much for sharing that about your experience with our team. We understand it can feel uncertain to work with someone outside of your area, so it means a lot that you trusted us and took the time to evaluate the experience over several months. We are so glad Amanda made a strong first impression on the phone and that Dena was able to finalize your policy smoothly. It is also wonderful to hear that Juliana helped you add your golf cart with ease and that Angela successfully handled the transfer of your son's coverage. Each of them takes pride in making the process as simple and supportive as possible. We know how important it is to feel respected and cared for, and it is encouraging to hear you felt that consistently from start to finish. Your feedback lets us know we are on the right track in how we serve customers. Thank you again for sharing your thoughtful review and for choosing us to handle your insurance needs."
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Rebecca Hoffman

July 23, 2025

5  out of  5
rating by Rebecca Hoffman
"Great service! Angie Woodruff was easy to work with, knowledgeable and responded quickly to my questions. Thanks!"
We responded:
"Thank you for your review, Rebecca! I'm happy to hear that Angie provided you with knowledgeable and prompt service. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Steven Gray

July 23, 2025

5  out of  5
rating by Steven Gray
"Attentive , good at responses and answering questions"
We responded:
"Thank you for your review, Steven! I'm happy you found our team attentive and responsive to your questions. We’re here to help with any of your insurance needs!"
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David Segrest

July 23, 2025

5  out of  5
rating by David Segrest
"Great person, goes out of her way to provide the best service possible, to fit your budget. Constantly call’s and checks on her customers. Absolutely one of the best agents to work with."
We responded:
"Thank you for your review, David! I'm happy to know that you appreciate the effort we put into providing personalized service. It's important to us to stay connected with my customers and ensure their needs are met. Let me know if there's anything else I can assist you with!"
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Jennifer Jones

July 21, 2025

5  out of  5
rating by Jennifer Jones
"Angie was great! Answered all my questions and set my policy up. It is worth mentioning that I called very close to closing time and she still did everything I needed."
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Angie was able to assist you so effectively, even close to closing time. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"