State Farm® Insurance Agent Victoria Carosella
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tom Hazit
December 18, 2024
5
out of
5
rating by Tom Hazit
"During the hurricanes, (Helene and Milton), I was unable to get insurance and could not close on my new home. Had to reschedule closing date. As soon as the hurricanes were no longer a threat, I was able to get Insurance on our new home. Dena was there to help me. Although I was stressed about closing on my Home, Dena assured me, everything was gonna be okay and was able to get my insurance started before my rescheduled closing date. She also went over all the Insurance covered . I also combined my auto insurance as well. Big difference in the price that we used to pay. Thank you, State Farm. Highly recommend Barb and Tom Kellerman"
We responded:
"Tom, Thank you for sharing your experience! I'm glad Dena could assist you during such a stressful time. It's wonderful to know she helped get your insurance sorted before your rescheduled closing date and provided clarity on your coverage. We appreciate your recommendation and are here for any future needs."
Cassandra Lucci
November 26, 2024
5
out of
5
rating by Cassandra Lucci
"Angie with Victoria Carosella's State Farm office was exceptional. My husband and I acquired a bus we are converting to an RV and we had some trouble seeking insurance. There are a lot of grumpy agents out there, but Angie was responsive, answered my questions, and was shockingly patient considering the experience I've had with other insurance agencies. I highly recommend State Farm and if you're in the Sumterville, FL area, I would give Angie a call. I'm very much happy with my experience and quite pleased with how seamless the process was."
We responded:
"Angie and our team are grateful for your kind words, Cassandra! We're glad to hear that Angie was able to assist you and your husband with your insurance. It's wonderful to know that her responsiveness and patience made the process seamless for you. If you need any further assistance, don't hesitate to reach out. Thank you for recommending us!"
David Walker
November 25, 2024
5
out of
5
rating by David Walker
"Had a very good experience with Angie.. would recommend"
We responded:
"David, thank you for sharing your positive experience with Angie! We're glad to know you had a good interaction and appreciate your recommendation. If you need any further assistance, our office is always here to help."
Joe B
November 23, 2024
5
out of
5
rating by Joe B
"Both Victoria and Angie were great always responding to questions in a timely manner. Because of the great customer service received, State Farm got my business. I recommend their agency to anyone looking to change companies and/or save money."
We responded:
"Joe, thank you for your wonderful review! I'm glad to hear that both Angie and our team could assist you promptly and effectively. We truly appreciate your recommendation and are happy to have earned your business. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
David
November 22, 2024
5
out of
5
rating by David
"Dena was a great help! explaining everything in detail and very helpful! 😊"
We responded:
"David, thank you for your wonderful review! I'm happy to hear that Dena was able to assist you so effectively and provide detailed explanations. Your satisfaction is very important to us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Tamajama Aubsirene
November 21, 2024
5
out of
5
rating by Tamajama Aubsirene
"Excellent Customer Service! I highly recommend Angie! She was a great help finding me the auto insurance that I needed."
We responded:
"Tamajama, thank you for your wonderful review! I'm glad Angie could assist you in finding the right auto insurance. We appreciate your recommendation and are always here to help with any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Gar Baker
November 13, 2024
5
out of
5
rating by Gar Baker
"Victoria, Amanda, Juliana were very helpful in setting up my home policy"
We responded:
"Gar, thank you for your wonderful review! I'm glad to hear that Amanda, Juliana, and I could assist you with setting up your home policy. We appreciate your trust in our team and are always here to help with any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
ashley steady
November 10, 2024
5
out of
5
rating by ashley steady
"Dena is a fantastic sales rep highly recommend."
We responded:
"Ashley, thank you for your wonderful feedback! I'm happy to know that Dena provided you with such excellent service. We truly appreciate your recommendation and look forward to assisting you with any future needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Robert Cree
November 8, 2024
5
out of
5
rating by Robert Cree
"Recently transferred my existing homeowners, umbrella and auto policy from NY to FL and worked with Angie. She was very helpful in providing me options and timely in getting back to me with answers to my few questions. I'm so glad I got to work with Angie and am happy I switched my coverage to State Farm and Victoria Carosella's office."
We responded:
"Robert, thank you for sharing your experience! I'm glad Angie could assist you with transferring your homeowners, umbrella, and auto policies from NY to FL. It's wonderful to know she provided you with options and timely responses to your questions. We're happy to have you with us at our office and appreciate your trust in State Farm. If you need any further assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Chris Harrod
November 8, 2024
5
out of
5
rating by Chris Harrod
"Angie was great she made the process super easy and I would def recommend State Farm’s for your needs"
We responded:
"Angie is a fantastic part of our team, and I'm glad she made the process so easy for you, Chris. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out. Thanks for choosing State Farm! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
David Ryan
November 1, 2024
5
out of
5
rating by David Ryan
"Angie and the whole team at State Farm, Victoria Carosella's office were wonderful. I just bought a home in The Villages Florida and they were able to prepare my homeowner's policy quickly and easily. Thank you!!!"
We responded:
"Thank you, David! I'm glad Angie and the team could assist you with your homeowner's policy so efficiently. We appreciate your kind words and are always here to help with any future needs. Enjoy your new home in The Villages! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Tresha Coe
October 31, 2024
5
out of
5
rating by Tresha Coe
"Very helpful and prompt in assisting us. We were switching companies and opted to move forward with State Farm."
We responded:
"Tresha, Thank you for your wonderful review! I'm glad we could assist you promptly and make your switch to State Farm smooth. Your satisfaction is important to us, and we're happy you chose our agency for your insurance needs. If you have any questions or need further assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Paul Voutsinas
October 30, 2024
5
out of
5
rating by Paul Voutsinas
"I would like to thank Victoria Carosella for setting me up with Angie Woodruff who worked closely with me on setting up and insuring that my insurance would be completed for my family's relocation to Bushnell Fl. She kept me informed of the process and procedures of the transfer from SD to FL and everything I would need to transfer my family's license, ID and registrations for my truck and RV. Thank you Angie you did a Great job!!"
We responded:
"Paul, thank you for sharing your experience! I'm glad Angie was able to assist you with your family's relocation. It's wonderful to know she kept you informed and helped with the transfer process from SD to FL. We appreciate your kind words and are here for any future needs you may have. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Gerry Slott
October 23, 2024
5
out of
5
rating by Gerry Slott
"Very good and thorough service. The go over everything you might need and your options a price"
We responded:
"Gerry, thank you for your wonderful review! I'm glad you found our service thorough and comprehensive. It's important to us that you understand all your options and feel confident in your choices. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Gordon Vivace
October 23, 2024
5
out of
5
rating by Gordon Vivace
"This review has been a long time coming, but on the heels of Hurricane Milton it's about time I got to it. As many opportunities as I have had to be cranky about State Farm corporately, this whole office is always on your side. They've even proactively reached out to me when changes were going to be coming down the road so I wouldn't be surprised and could make changes to my policy (policies, actually) if I needed to before the big shock from SF corporate. And when they say "team," they actually mean it here. I have never once spoken to anyone in that office in my years with them who didn't know what they were talking about or was anything less than perfectly polite, professional, and supportive. Supportive can be very important when you're facing bad news from SF corporate, particularly in an agent-driven system like SF's where they know how to work things out better than the call center. I have referred more people to Victoria in the past two years than I probably have to all other insurance companies or agents combined in my previous 40 years of having insurance. Allow me to refer you with this review as well."
We responded:
"Gordon, thank you so much for your thoughtful review! We're glad our team has been able to support you, especially during challenging times like Hurricane Milton. It's wonderful to hear that our proactive approach and teamwork have made a positive impact on your experience with us. Your referrals mean a lot, and we're grateful for your trust and confidence in our office. If you ever need anything or have any questions, we're always here to help. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL "
Patrick Hennessy
October 22, 2024
5
out of
5
rating by Patrick Hennessy
"Dena Newell was a great help in establishing an insurance bundle to get our new home and car properly covered."
We responded:
"Thank you, Patrick! I'm happy to hear that Dena was able to assist you in setting up an insurance bundle for your new home and car. We appreciate your trust in our team and are always here for any future needs or questions. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
William Mowers
October 21, 2024
5
out of
5
rating by William Mowers
"Amanda was perfect in everything I needed to do."
We responded:
"Amanda is fantastic! I'm glad she could assist you with everything you need. We appreciate your feedback and look forward to helping you again. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Isabel Gonzalez
October 4, 2024
5
out of
5
rating by Isabel Gonzalez
"Had a great experience with Dena. They were able to give me great rates on car insurance. Everyone I spoke to was very nice and helpful."
We responded:
"Thank you, Isabel! I'm glad to hear you had a great experience with Dena and found our team helpful. It's wonderful that we could provide you with great rates on your auto insurance. If you need any further assistance, we're here to help! - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Chad West
September 30, 2024
5
out of
5
rating by Chad West
"Very helpful quick to respond and lower rates for all my vehicles classic car, motorcycle, and daily commuter cars and teenage driver."
We responded:
"Thank you, Chad! I'm glad you found our service helpful and responsive. It's great to know we could provide lower rates for your classic car, motorcycle, daily commuter cars, and teenage driver. If you need any further assistance, feel free to reach out anytime. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Lorinda Opsahl-Ong
September 28, 2024
5
out of
5
rating by Lorinda Opsahl-Ong
"Angie was super helpful in helping us set up auto insurance for our move to Florida. We had so many questions at first and she explained everything beautifully and helped us get to a great solution for our needs. Highly recommend her!!!"
We responded:
"Thank you, Lorinda, for your wonderful review! I'm glad Angie was able to assist you with setting up your auto insurance for your move to Florida. It's great to know she could answer all your questions and find the perfect solution for your needs. We appreciate your recommendation and are here for any future assistance you might need. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Laci Heuer
September 26, 2024
5
out of
5
rating by Laci Heuer
"Dena was very informative and professional, she was able to tell me more about insurance than anyone's ever offered to. She already helped me save over $100.00 and she was able to tell me how to save even more money! If I could rate 10 stars I would."
We responded:
"Laci, thank you for your wonderful review! I'm glad to hear that Dena was able to provide you with such informative and professional service. It's fantastic that she helped you save money and offered additional tips for saving even more. We appreciate your kind words and your 10-star enthusiasm! If you have any further questions or need assistance, our office is always here to help. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Peter Koutroulas
September 25, 2024
5
out of
5
rating by Peter Koutroulas
"Angie W. was great to work with on auto and homeowners. She was always available and able to answer any questions. I recommend using her for any insurance needs."
We responded:
"Peter, thank you for your wonderful review! I'm glad to hear that Angie was able to assist you with your auto and homeowners insurance needs. It's great to know she was always available to answer your questions. We appreciate your recommendation and look forward to helping you with any further insurance needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Miles Leindecker
September 24, 2024
5
out of
5
rating by Miles Leindecker
"Angie helped provide me quick and easy service on securing my home insurance quote. Easy and painless process with great customer service and communication. Thank you Angie!"
We responded:
"Thank you, Miles, for sharing your experience! I'm glad Angie could assist you with securing your home insurance quote so efficiently. We pride ourselves on providing great customer service and clear communication. If you have any further questions or need assistance, don't hesitate to reach out. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
Melissa Fisher
September 23, 2024
5
out of
5
rating by Melissa Fisher
"Angie was great; answered all my questions and was quick to get everything set up when we were in a time crunch!"
We responded:
"Melissa, thank you for your wonderful review! I'm glad Angie could assist you so efficiently and answer all your questions, especially when you were in a time crunch. We appreciate your feedback and are here for any insurance needs you may have. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"
TIMOTHY HAMMOND
September 23, 2024
5
out of
5
rating by TIMOTHY HAMMOND
"It was a pure to work with Angie. We found her to be extremely knowledgeable. Great customer service and could answer all of our questions."
We responded:
"Thank you, Timothy, for your wonderful review! I'm glad to hear that Angie provided you with knowledgeable and exceptional customer service. It's great that she could answer all your questions. We appreciate your feedback and look forward to assisting you with any further insurance needs. - Victoria Carosella - State Farm Insurance Agent, Sumterville, FL"